Privacy Policy
Last updated: January 2025
1. Introduction
TerraNext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number)
- Company information and job title
- Account credentials
- Payment information (processed securely through our payment provider)
Solar Park Data
When you use our platform, we collect data about your solar installations:
- Geographic location and boundaries
- Technical specifications (capacity, panel types)
- Performance data and SCADA integrations
- Soil and environmental assessments
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Generate personalized soil assessments and recommendations
- Run financial simulations and yield projections
- Communicate with you about your account and updates
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who assist in operating our platform
- Business Partners: With your consent, for integrated services
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@terranext.io
Address: TerraNext B.V., Amsterdam, Netherlands